Ian McGill

Director of IA SAFETY

Catriona from Bypress has been instrumental in transforming the way I handle my business operations. Her expertise in providing a CRM (Customer Relationship Management) and invoicing system has been a true game-changer

Before Catriona's assistance, managing my customer relationships and invoices was a time-consuming and tedious task. I struggled to keep track of customer details, interactions, and past purchases, which affected my ability to provide personalized services and offer timely support.

 However, since implementing Catriona's solutions, everything has changed for the better. The CRM system she set up for my business allowed me to centralize all customer data in one place, making it easy to access important information whenever I need it. I can now quickly view customer preferences, past interactions, and purchase history, which enables me to provide a more tailored and efficient service to each client.

 Additionally, the invoicing system Catriona provided streamlined the entire invoicing process. I no longer have to create invoices manually, as the system automates the process, saving me valuable time and effort. This has improved cash flow and reduced the chances of invoicing errors.

 Moreover, Catriona's guidance and training on how to use the CRM and invoicing system were invaluable. She patiently walked me through the setup and made sure I understood how to utilize all the features effectively. Her willingness to address any questions or concerns has been a testament to her dedication to client satisfaction.

 As a result of Catriona's solutions, my business now operates more efficiently and professionally. I have more time to focus on core aspects of my business, such as developing new products or services, as well as nurturing relationships with existing customers and seeking new opportunities.

 In conclusion, I can't recommend Catriona from Bypress enough to anyone looking to optimize their business operations. Her expertise in CRM and invoicing systems has revolutionized the way I manage my customers, saving me time and significantly improving my business's overall performance. She is a true professional who genuinely cares about her clients' success and has made a lasting positive impact on my business.